HOW WE WORK
From your brief to brand-ready pieces.
A clear process for developing your designs or ordering from our catalogue, with the details agreed at each stage.
Start with your direction. Together, we define the product, review the samples where needed, and prepare the order for delivery.
THE WORKING PROCESS
Four stages.
One shared direction.
From the first review to the final delivery, each stage gives the project an agreed next step. The route depends on the design, availability and order requirements.
Design Review
Define the starting point, specifications and route for your project.
You provide
Designs or catalogue SKUs, quantities, preferences and target timing.
You receive
A feasibility review, quotation and questions to confirm the scope.
Sampling
Review the design and product details before the order moves forward.
You provide
CAD feedback, sample comments and approval where applicable.
You receive
CAD views and samples as agreed. Catalogue samples are optional.
Production & QC
Prepare the order against the agreed product and inspection requirements.
You provide
Final order details and the agreed payment.
You receive
Goods produced or prepared and checked against the specification.
Packaging & Delivery
Bring packaging, documentation and dispatch into the final plan.
You provide
Packing requirements, delivery details and any remaining payment.
You receive
Packed goods, agreed shipping documents and tracking.
CHOOSE YOUR STARTING POINT
Your design.
Or a considered catalogue choice.
Choose the route that fits the project. We confirm the available options, quantities, sampling needs and order terms with you.
OEM / YOUR DESIGN
Develop from your own direction.
Begin with your sketches, technical drawings or references. Review feasibility, CAD and samples before confirming production.
Explore the 10 OEM steps
Client provides designs
Share your designs or references with a brief covering material, stones, sizes, finish, quantities, target price and timing. Visual files and existing 3D files help define the project. Discuss any confidentiality requirements at the outset.
Project evaluation
We review structure, dimensions, stone setting, posts and clasps. The review identifies suitable processes, specification choices, quantities, timing and potential design risks for discussion.
Quotation
Review the unit prices, any development or tooling costs, plating options, packaging, sampling and shipping estimate. The quotation confirms its validity and any agreed sample-fee credit.
Sampling deposit
Confirm the sample order and agreed sampling payment before development proceeds. The quotation defines the work and prototype costs included.
CAD drawing confirmation
Review CAD views showing the proposed dimensions, logo placement, setting and fit details. Agree any revisions before prototyping.
Samples production
Produce the sample using the agreed design and process, including forming, finishing, stone setting and plating where applicable. The sample schedule is confirmed for the project.
Sample delivery & approval
Review photos or video and the physical sample as agreed. Check fit, colour and comfort, record revisions and approve the reference sample for production.
Bulk order & payment
Confirm the purchase order, quantities, sizes, plating and packaging. Agree the payment schedule and production plan before the bulk order proceeds.
Mass production & QC
Produce against the agreed specification. Inspection requirements may cover materials, dimensions, stone security, plating, appearance and packaging, according to the product and order.
Balance & shipping
Review the final order information and packing list, settle the agreed balance and confirm dispatch. Shipping documents and tracking support delivery and subsequent order discussions.
ODM & WHOLESALE / CATALOGUE STYLES
Build from an existing starting point.
Select catalogue styles and discuss available adjustments to colour, stones, length or presentation. Availability and options are confirmed by SKU.
Explore the 6 catalogue order steps
Select styles
Share your market, budget and preferences, then select catalogue SKUs. Discuss available colour, stone, length, carding, barcode or packaging adjustments.
Quotation
Review prices, order quantities, available stock or the made-to-order schedule, and any requested upgrades. Availability is confirmed for the selected styles.
Samples (optional)
Request samples where you need to confirm colour, fit or finish. Sample availability, timing, cost and any credit against a future order are agreed in advance.
Order & payment
Finalize the SKUs, sizes, colourways and labelling. Review the proforma invoice and confirm the payment terms for the order.
Preparing goods
Goods are prepared, checked and packed to the agreed requirements. Discuss product photographs, cards, boxes or barcode needs before preparation.
Shipping
Confirm the dispatch method and documents. Receive the invoice, packing list and tracking, with a contact route for shipment questions and replenishment planning.
THE MAKING PROCESS
Behind the finished form.
Explore the manufacturing stages that may form part of your project. The exact sequence and inspection requirements are confirmed for each design.
CAD 3D Design
Translate the agreed design into a 3D model for a review of dimensions, structure and details before prototyping.
Rapid Prototyping
Use a prototype to review the form, proportions and fit. The production method is selected for the design.
Lost-Wax Casting
Use a wax model and casting process to form the selected metal into the agreed design.
Grinding & Filing
Remove sprues and surplus metal, refine the shape and prepare the surface for the next finishing stages.
Multi-Stage Polishing
Refine the surface through polishing and cleaning stages, working towards the agreed finish.
Stone Setting
Position and secure stones using the setting method specified for the piece, with checks appropriate to its construction.
Plating / E-Coating
Confirm the colour, plating specification and any protective coating for the material, design and intended use.
Quality Control
Check the relevant dimensions, appearance, assembly, finish and packing against the agreed order requirements.
YOUR FIRST ENQUIRY
Bring what you have.
We can clarify the rest.
References, sketches or catalogue SKUs give the conversation a starting point. Add the details you already know:
- Material, stone and colour preferences
- Sizes, lengths and finish requirements
- Quantities and intended price point
- Packaging, labelling and delivery destination
- Target timing and any market requirements
Let us know which details are still open. Available options, order quantities and timing are confirmed with the project.
Share Your Project Brief →
ORDER & DELIVERY DETAILS
Payment & Shipping
Commercial and delivery terms are set out for your order. Confirm the requirements early so the quotation reflects the scope.
Payment
Methods: Bank Transfer (T/T), PayPal, MoneyGram, Western Union. Currency: USD by default (EUR/CNY on request). Payer covers bank/PayPal fees.
Terms: OEM usually 50% deposit / 50% balance before shipment; wholesale in-stock orders often paid in full. Proforma invoice provided with bank details; invoices and receipts issued upon payment.
Notes: Prices exclude local taxes/duties at destination. If you need VAT-compliant papers or special statements, tell us before shipment. Sample fees may be credited against bulk per prior agreement.
Shipping
Options: Express couriers (DHL/UPS/FedEx/TNT/DPEX/Aramex), air cargo or sea freight. Terms available: EXW, FOB (e.g., Shenzhen), CIF; DDP to selected countries subject to confirmation.
Transit time (reference): Air cargo ~7–12 days; sea 20–35 days depending on lane. Peak seasons may vary—book early for launches.
Documents: Commercial invoice, packing list, HS codes; MSDS/ingredients statements for plating on request. Insurance and photo proof-of-packing available.
Tracking & claims: Tracking shared upon dispatch. For damage/shortage, notify us within 7 days of delivery with photos and carton labels so we can assist claims or rework.
YOUR NEXT PROJECT
Tell us where
you want to begin.
Share your design brief or ask about catalogue styles. We can help clarify the next step.